If you're using a non-Bluetooth capacitive stylus with a special tip head, try replacing the head. ![]() Reinstall the app: Before doing this step, please ensure that all of your GoodNotes files are backed up (either manually or via the cloud), as uninstalling the app will also delete any local GoodNotes 5 files on the device. We suggest contacting Apple Support for further assistance.Ĭheck Zoom Accessibility: Please open the Settings app from the Home screen, tap Accessibility, and make sure Zoom is OFF. Try it in other apps, like Apple Notes or Freeform: If you experience similar issues, it is likely that there is a problem with the Pencil itself. Unfortunately if there is other damage it may or may not be eligible for a battery replacement service which is much cheaper than replacing the entire Apple Pencil. ![]() Wait until your iPad has restarted and then pair your Pencil again. If you’ve had the Pencil for a long time it is possible that the battery has failed. Restart your iPad and re-pair your Pencil: Press and hold the iPad's Sleep and Home buttons until the Apple logo appears on the screen. Today the Apple Pencil appears in the list of My Devices under Bluetooth - but the Pencil will not connect. ![]() Please also try unscrewing the tip and cleaning the metal part.Ĭheck its battery and recharge it if needed: Please see. Pencil doesn’t work I have an Apple Pencil from two days and an iPad 6th generation and I am able to pair the pencil with the iPad and everything worked well until yesterday evening. Make sure its tip is screwed on tightly: A loose tip can render laggy inking or doesn't work at all. There are a number of things that you can try in order to troubleshoot the problem and some of the common fixes are: If you are having some trouble with your Apple Pencil, with either lag in response or unusual interaction with the screen, such as lines appearing that weren't drawn or the Apple Pencil simply not working at all.
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